Delivery, swaps and contact
Lead times, shipping and how to reach us
All values and lead times are examples from a fictional shop.
Delivery
| Area | Lead time | Shipping |
|---|---|---|
| City (center and neighborhoods) | 1 to 2 business days | R$ 18 |
| Metro area | 2 to 4 business days | R$ 32 |
| Store pickup | same day, order by 3pm | free |
Free shipping on orders from R$ 200.
Common questions
How is the plant packed?
Upright in a box with paper wedging, soil held by a cardboard disc and leaves tied with soft tape.
The plant arrived damaged. Now what?
Send a photo within 7 days. We swap it at no cost or refund you.
Can I swap for another species?
Yes, paying or receiving the difference, as long as the plant is alive and in its original pot.
Do you ship in cold weather?
We do, with a thermal wrap when the forecast drops below 8 degrees.
Write to us
Demo: the form sends nothing.
Shop and hours
120 Hydrangea Street (fictional address)
Mon to Sat, 9am to 6pm
contato@verdequintal.example · (41) 5555-0142
Photo credits
Public domain or freely licensed photos from Wikimedia Commons. The four line illustrations (spider plant, peperomia, fern and areca) were drawn for this project.
- Pilea: Husky, CC0, Wikimedia Commons
- Snake plant: DenesFeri, CC BY-SA 4.0, Wikimedia Commons
- Ficus lyrata: Mokkie, CC BY-SA 3.0, Wikimedia Commons
- Braided ficus and window: Lucas Alexander, CC0, Wikimedia Commons
- Jiboia: Filo gén’, CC BY-SA 4.0, Wikimedia Commons
- Peace lily: W.carter, CC BY-SA 4.0, Wikimedia Commons
- Monstera: Iva508, CC BY 4.0, Wikimedia Commons
- ZZ: Muago, CC0, Wikimedia Commons